From First Ring to
Confirmed Booking
Lumiere AI handles the reservation journey from the initial guest call to the automated sync with your existing restaurant management system.
Customer Calls the Restaurant
A guest dials any of your restaurant locations' reservation line. The call is routed instantly to Lumiere AI, with no hold music or voicemail.
Supports local numbers, toll-free, and call forwarding. Works across all locations simultaneously.
AI Answers the Call
Our conversational AI greets the guest in a natural, human-like voice, branded to your restaurant. It handles accents, background noise, and natural speech patterns.
Powered by advanced AI and speech recognition fine-tuned for hospitality.
Collects Booking Details
The AI gathers all necessary reservation information: date, time, party size, special requirements, dietary needs, and contact details.
Our AI understands natural speech, handles corrections, and answers guest questions gracefully.
Checks Real-Time Availability
Lumiere queries your live reservation database and table configuration to find the optimal available slot across every section and floor.
Instant availability checks with protection against overbooking.
Assigns the Optimal Table
An intelligent table assignment algorithm selects the best table based on party size, preference, location flow, and revenue optimization rules.
Balances floor sections, maximizes covers per shift, and respects server zones.
Sends Confirmation
The guest receives an instant confirmation via SMS or email with booking details, location address, and modification options.
Automated reminders sent 24h and 2h before reservation. No-show follow-ups triggered automatically.
Updates POS / CRM
The confirmed reservation is pushed directly to your POS, CRM, and reservation management system in real time.
Integrates with Toast, Square, Aloha, OpenTable, Resy, and more.
Redefine Your
Booking Workflow
Watch Lumiere AI handle a real reservation call in our live demo environment and see the impact on your floor.